Terms of use
Last updated: November 2026
Using the app
These terms are between you and Grand Padel (the club). You must be 16 or older. You may use Grand Padel to book courts and join matches for yourself. Do not misuse the app, try to break it, or use it for anything unlawful.
Your account
You sign in with a code sent to your phone number. Keep your phone and codes private; you are responsible for what happens on your account. Tell us at dev@datacode.app if you lose your number.
Bookings and payments
Prices are shown in Iraqi dinar before you confirm. A booking is confirmed once it is paid, or accepted as pay at the club where the club allows it. A held slot is released if payment is not completed in time. Payments by FIB are processed by FIB under its own terms.
Wallet
Your wallet holds money you topped up or received as refunds, in Iraqi dinar. It can only be used at this club, it earns no interest and it cannot be withdrawn as cash unless the club agrees in writing.
Cancellations and no shows
Refunds follow the cancellation policy shown when you book, based on how long before the start you cancel; refunds go to your wallet. If you do not show up, the booking is not refunded and repeated no shows can limit new bookings.
Matches, results and rating
Open matches are played between players at the level range shown. Enter results honestly; opponents can confirm or reject them and the club may correct a disputed result. Your level and rating are calculated automatically and are not a promise of fair play from others.
Behaviour
Treat players and staff with respect and follow the club rules. The club has no tolerance for objectionable content or abusive behaviour, including offensive names, photos and conduct towards other players or staff. Players can report another player and block them from inside the app. The club reviews reports within 24 hours and removes offending content. The club may limit or end access to the app for abuse, fraud or repeated no shows.
Deleting your account
You can delete your account at any time in the app or on the account deletion page. Future bookings are cancelled and refunded to your wallet first. A remaining wallet balance is forfeited after you confirm it. See the privacy policy for what is kept.
Changes, liability and contact
We may update these terms; continued use after an update means you accept it. The app is provided as is, and to the extent the law allows the club is not liable for indirect losses or for interruptions outside its control. These terms follow the laws of Iraq. Contact: dev@datacode.app or +9647500000000.
Questions? Contact us: +9647500000000 / dev@datacode.app